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Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory

Four Points By Sheraton Kuala Lumpur, Chinatown

A 4-star stay in the heart of Petaling Street, with an outdoor pool, gym, and easy access to the MRT and LRT.

  • Rooftop pool and bar with skyline views
  • 5-minute walk to Petaling Chinatown Street Market
  • Near MRT and LRT stations for easy city access
8.8 Great 1616 reviews Booking.com 8.8 · 1616 reviews

About

Four Points By Sheraton Kuala Lumpur, Chinatown

Four Points By Sheraton Kuala Lumpur, Chinatown sits on Jalan Balai Polis, a minute's walk from the lively Petaling Chinatown Street Market. The 318-room hotel is a 10-minute drive from Alor Street and a short walk from both the MRT and LRT stations, making it a practical base for exploring the city.

Rooms are rated 9.2, with guests highlighting comfortable beds, spacious layouts, and city views from higher floors. The property includes an outdoor swimming pool, a gym, a restaurant, and a bar, plus a 24-hour front desk, express check-in/out, valet parking, and an EV charging station.

  • No smoking on site
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Exceptional location for exploring Chinatown — A minute's walk from Petaling Chinatown Street Market and a 5-minute walk from the market, with MRT and LRT stations nearby.
  • High-scoring rooms and comfort — Rooms rate 9.2, with guests praising comfortable beds, spacious layouts, and city views from higher floors.
  • Rooftop pool and bar with skyline views — The outdoor pool and bar offer an amazing view of the KL skyline, a highlight noted by several guests.
  • Strong service and attentive staff — Service and staff both rate 9.3, with guests noting warm, personalized service without being intrusive.
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Worth weighing

4 to weigh
  • Some rooms face limited views — Not every room has a skyline view; guests on lower floors may miss out on the celebrated cityscape.
  • Breakfast can feel limited — One guest found the breakfast selection limited, though well-presented and delicious.
  • No pets allowed — The hotel does not permit pets, so you'll need to make other arrangements for furry companions.
  • Street noise possible in Chinatown — Given the lively market setting, rooms facing the street may pick up noise during peak hours.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premier King Room

  • 1 King-size bed,2 Single beds

Guest Room

  • 1 Single bed,1 King-size bed,2 Single beds

One-Bedroom Suite

Deluxe Twin Room

  • 2 Single beds,1 King-size bed,2 Single beds

Premier King Suite

  • 1 King-size bed
  • Free Wi-Fi
  • Shower
  • Coffee machine
  • Air conditioning

Premier Suite

  • Free Wi-Fi

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Parking & Transport

  • On-site car park
  • Handicap parking
  • Valet parking
  • Electric vehicle charging station

Dining & Drink

  • Restaurant
  • Bar/ Lounge area
  • Welcome drink
  • Happy hour
  • Children's menu

Recreation

  • Outdoor swimming pool
  • Fitness centre

Services

  • 24-hour reception
  • Express check-in/ -out
  • Luggage storage
  • Currency exchange
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Business & Events

  • Meeting/ Banquet facilities
  • Fax/Photocopying

In-Room Comfort

  • Air conditioning
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Free Wi-Fi in rooms

Safety & Security

  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Safe deposit box

Family

  • Cots
  • Children's menu

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 1616 reviews

Guest-rated 8.8/10 from 1,616 reviews

Booking.com · 8.8 · 1616 reviews
8.8Verified guest

“Great hotel right in Chinatown with a fantastic view.”

8.8Verified guest

“I got a neat room with magnificent views of the new KL skyline, including Merdeka Tower. The room had a private safe, multi-channel TV, and a fridge.”

8.8Verified guest

“Thank you for a great stay during the Raya holidays. The location was marvellous and perfect, close to attractions, LRT and MRT, and surrounded by cafes and good restaurants.”

8.8Verified guest

“The 18th-floor room had a lovely city view, perfect for the KL skyline. Breakfast was great, with freshly made omelettes and a variety of Asian dishes. Staff were attentive without being intrusive.”

8.8Verified guest

“Neat and well-furnished room with a very comfy bed and smoke detectors. Close to good restaurants, bars, and Chinatown cafes. The in-house restaurant served nice food.”

8.8Verified guest

“Very big bed in the double room, plus a safe, iron, and electronic key card. Stunning central location and very friendly staff.”

04 — Location

Getting around Kuala Lumpur

The property sits in Kuala Lumpur.

Chinatown: Petaling Chinatown Street Market is a minute's walk away, offering street food, souvenirs, and a lively atmosphere.

Transport: Both MRT and LRT stations are within a short walk, providing quick access across Kuala Lumpur.

Skyline Views: The rooftop pool and bar provide an amazing vantage point for the KL skyline, including Merdeka Tower.

No 2, Jalan Balai Polis, Kuala Lumpur, Kuala Lumpur Federal Territory, 50000, Malaysia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
318 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is at 12:00.

Is parking available on site?

Yes, there is an on-site car park, including handicap parking and valet parking. An electric vehicle charging station is also available.

Does the hotel allow pets?

No, pets are not allowed at this hotel.

Is there a pool and fitness centre?

Yes, the hotel has an outdoor swimming pool and a fitness centre.

Are there family-friendly amenities?

Yes, the hotel offers cots and a children's menu in the restaurant.

Nearby

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The bottom line

Four Points By Sheraton Kuala Lumpur, Chinatown earns its 8.8 rating with a top-notch location, high-scoring rooms, and a rooftop pool that delivers on views. If you want to be steps from the market and transit, it's a strong pick.

8.8Based on guest reviews and ratings as of publication.

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